Frequently Asked Questions

Have questions? We've answered the most common ones below. If you still need help, feel free to contact our team.

General

What is Pup A Coffee?

Pup A Coffee is a premium pet brand offering coffee-inspired refreshers designed for dogs. Our products create a café-style experience using safe, natural ingredients.

What type of products do you sell?

We sell powdered, coffee-inspired pet refreshers that are mixed with water or almond milk before serving.

How should products be prepared?

Simply mix the powder packet with water or almond milk and serve fresh.

Safety & Ingredients

Do your products contain caffeine?

No. All Pup A Coffee products are completely caffeine-free and contain no real coffee.

What ingredients do you use?

We use natural, pet-friendly ingredients designed for dogs and made in small batches.

What age can pets consume your products?

Pets must be at least 6 months old before consuming Pup A Coffee products.

Shipping & Orders

Where do you ship?

We currently ship within the United States only.

How long does shipping take?

Shipping typically takes 5–7 business days depending on your location.

Do you offer refunds?

We do not offer full refunds for shipping issues. However, we may offer partial refunds depending on the situation.

Storage & Product Information

How should products be stored?

Store in a cool, dry place in a pantry after opening.

What is the shelf life?

Products last up to 14 days after opening for best freshness.

What sizes are available?

We offer XS, S, M, and L sizes based on your pet's size.

Ready to Treat Your Best Friend?

Explore our café-inspired pet refreshers today.

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